2020 Sprinter

May 17, 2021

NHTSA Campaign Number: 21V359000

Door Hinge Screws Not Tightened Properly Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.


Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.


Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters are expected to be mailed June 21, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3TURSCHA.


Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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